Support Team

If you have any questions or problems (technical, pre-sales, post-sales), you can reach us by using one of the follwing three methods.

Write an email to support@bioassay.de
Call us at +49 6106 77010-0 an
Request a callback

Our Support Team is available from Monday to Friday. You can reach us within the following (localized) times:

Germany
Central Europe
United States, east coast
United States, west coast
Japan, Korea

GMT+1
GMT
GMT-5
GMT-8
GMT-9

08:30 - 19:30
07:30 - 18:30
02:30 a.m. - 01:30 p.m.
11:30 p.m. - 10:30 a.m.
17:30 - 04:30

To indicate whether our support team is currently available via telephone, take a look at the right-hand side of the page. There you will find a box which indicates whether the telephone support is currently online or offline.

If the telephone support is currently offline, write us an email or request a callback.

We will answer as soon as possible.

Callback Request

Your Name *
Company Name *
Callback telephone no. *
Country *
email *
Your Request