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How to reach our statistical and scientific support

Dear Sir or Madame,

As you surely know the PLA software* includes access to our inhouse statistical and scientific support team* (mathematicians, biostatisticians and (bio-)chemists) with a target response time of one business day.
* active support contract required (read more about this in the last newsletter)

How to reach them?

To reach them, we installed our simply and user-friendly support system that makes sure you get your answer within a short period.
1) Log in or register at our support portal: support.bioassay.de
2) On the right side, click 'New support ticket'
3) Fill out the 'Submit a ticket' form
4) Click 'Submit'

To check your ticket status, on the right side, click 'Check ticket status'


Best regards
Mathias von Gellhorn
Marketing Manager

Stegmann Systems GmbH, Raiffeisenstr. 2, 63110 Rodgau, Germany
Phone: +49 (6106) 77010-0, Fax: +49 (6106) 77010-190
www.stegmannsystems.com


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