Frequently Asked Questions
How will Stegmann Systems support users of the toolkit?
The PLA Migration & Archiving Toolkit is covered by our PLA Support Contract for a minimum of 12 months. We recommend to renew this contract year after year to keep your software covered.
Why should I retire my installation of PLA 2.0?
Because we will not support PLA 2.0 after August 30, 2016. Each major version of PLA has a lifecycle of 10 years. PLA 3.0 will be supported until March 15, 2024. Besides, PLA 3.0 is superior to PLA 2.0 in many ways.
Which versions of PLA 2.0 are supported by this toolkit?
The PLA Migration & Archiving Toolkit works with all PLA 2.0 and PLA 2.1 versions.
How does the PLA Migration & Archiving Toolkit affect my validated PLA 2.x installation?
Not at all. The PLA 2.x installation remains validated, because the existing files are not altered in any way.
Can the PLA Migration & Archiving Toolkit also transfer PLA 3.0 assays to one of the earlier versions?
No, that is not possible. The toolkit does not work the other way round.
What happens when the migration process gets interrupted?
We programmed the toolkit to pick up exactly where it was interrupted, so you will not lose any work.
How much does the PLA 3.0 Migration and Archiving Toolkit cost?
We will charge you a fixed amount plus a variable portion based on the number of PLA licenses you already have. Please request a quote.
Is there a discount for non-profits, such as universities or other research institutions?
Yes, we do offer a discount of 40% for non-profit organizations.