Dear Sir or Madam,
As you surely know the PLA software includes access to our inhouse statistical and scientific support team* (mathematicians, biostatisticians and (bio-)chemists) with a target response time of one business day.
How to reach them?
To reach them, we installed our simply and user-friendly support system that makes sure you get your answer within a short period.
- Log in or register at our support portal: support.bioassay.de
- On the right side, click "New support ticket"
- Fill out the "Submit a ticket" form
- Click "Submit"
- To check your ticket status, on the right side, click "Check ticket status"
If you have any further questions, please contact our Sales Manager Tanja Farrenkopf via email.
Mathias von Gellhorn