Dear Sir or Madame,
We hope you and your loved ones are healthy and safe in these times.
As the COVID-19 pandemic is not over, you may need to work from home during the crisis, but your current PLA Seat license does not allow remote access? As part of our response to the COVID-19 pandemic, we still offer you a temporary license in addition to your Seat license, free of charge. The temporary license will expire on August 31, 2020.
If you want to use this offer, please write to email@example.com indicating the serial number of your PLA Seat license (visible on the login screen of PLA). We will then provide you with the corresponding instructions.