In order to submit tickets to our support team, we kindly ask you to sign up first. On the start page of the portal, just click on "Sign up with us".
You will then see a form where you have to enter your name and your e-mail address. Please make sure both are spelled correctly, as our support portal is open to PLA users only and we will refuse to grant access to people who register with fake names or e-mail addresses.
After entering the CAPTCHA code (to verify you’re a real human being and not a bot) you will receive an activation e-mail with a link. Please click on that link.
It leads you to a webpage where you can choose a password for your account.
Once you registered, you can log in whenever you want, using your e-mail address and your password. Alternatively, you can log in with your login credentials from Google, Facebook or Twitter.